At CastNeuron, we understand that your privacy matters. This policy explains how we handle your personal information when you interact with our motion graphics educational services. We're committed to protecting your data while providing you with the best learning experience possible.

This privacy policy applies to all information collected through our website, educational programs, and related services. By using our services, you agree to the collection and use of information in accordance with this policy.

We collect several types of information to provide and improve our educational services:

Your information helps us deliver personalized educational experiences and improve our services. Here's how we use the data we collect:

• Providing access to courses, materials, and learning resources
• Customizing your learning experience based on skill level and progress
• Processing payments and managing your account
• Sending course updates, announcements, and educational content
• Providing technical support and responding to inquiries
• Analyzing learning patterns to improve our curriculum
• Ensuring platform security and preventing unauthorized access

We never sell your personal information to third parties or use it for purposes unrelated to our educational mission.

We work with trusted partners to deliver our services effectively. Your information may be shared in these specific circumstances:

We never share your personal information with marketing companies or sell your data to third parties for their commercial purposes.

Under Taiwan's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information:

To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and verify your identity before processing any changes.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure:

• SSL encryption for all data transmissions between your device and our servers
• Secure password requirements and optional two-factor authentication
• Regular security audits and vulnerability assessments
• Restricted access to personal data on a need-to-know basis
• Secure backup systems with encryption for data recovery
• Regular staff training on privacy and security best practices

While we use industry-standard security measures, no system is completely secure. We recommend using strong passwords and keeping your account information confidential.

We retain your personal information only as long as necessary to provide our services and fulfill legal obligations:

When data is deleted, we ensure it's permanently removed from our active systems and backups, except where retention is required by law.

As our services may involve cloud hosting and third-party tools located outside Taiwan, your information might be transferred to and processed in other countries. We ensure adequate protection through:

• Selecting service providers with strong privacy commitments
• Using contractual safeguards that require equivalent data protection
• Implementing technical measures like encryption during transfer
• Regular compliance monitoring of our international partners

Any international transfers comply with Taiwan's Personal Data Protection Act requirements and international privacy standards.

Our website uses cookies and similar technologies to improve your learning experience and analyze how our platform is used:

• Essential cookies that enable core website functionality and course access
• Performance cookies that help us understand how you navigate our site
• Preference cookies that remember your settings and course progress
• Analytics cookies that provide insights for improving our educational content

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

We update this privacy policy periodically to reflect changes in our services, legal requirements, or data handling practices. When we make significant changes, we'll notify you through:

• Email notifications to your registered address
• Prominent notices on our website and learning platform
• Updates to the effective date at the top of this policy

We encourage you to review this policy regularly to stay informed about how we protect your information.